PRICES
All prices are in US Dollars.
ITINERARY
The itineraries are planned with great care, although, for operational reasons, LIKE SWELLS BEHAVIOR OR ANY DISASTER, it may be necessary to change the sequence of activities in the itinerary or the specified route, and though such cases are rare, in general the itinerary should be treated only as a basic guideline.
HOTEL RESERVATIONS NOT FORMING PART OF AN ORGANISED TOUR
Cancellations and Reimbursements:
- If a notification of cancellation is received until and including 30 days before the estimated date of arrival in your destination in Peru, the full deposit made for the trip is reimbursed after discounting administrative costs.
- If a notification of cancellation is received 29-15 days before the estimated date of arrival in South America, the reimbursement is subject to a penalty of 30% of the total cost.
- No reimbursement will be made if the notification of cancellation is received 14 or less days before the estimated date of arrival in your destination, or in the case of a no-show by passenger(s) or for cancellations made during the trip itself.
CONTRACTED TOURS
Cancellations and Reimbursements:
- Notifications of cancellations and requests for reimbursements should be made in writing and include all pertinent information, and they will all receive immediate attention by us.
- If a notification of cancellation is received until and including 45 days before the estimated date of arrival in Peru, the full deposit made for the trip is reimbursed after discounting administrative costs.
- If a notification of cancellation is received 44-29 days before the estimated date of arrival in Peru, the reimbursement is subject to a penalty of 50% of the total cost.
- No reimbursement will be made if the notification of cancellation is received 29 or less days before the estimated date of arrival in your destination in Peru, or in the case of a no-show by passenger(s) or for cancellations made during the trip itself.
- Some services may be interrupted or cancelled due to climate conditions, reasons of force major, acts of God, riots, etc., or others beyond the control of the hotels, airlines, other suppliers or Peru Surf Guides or its associates. No reimbursements will be made as a result of such interruptions or cancellations beyond our control.
NOTICE: Some suppliers have more stringent cancellation policies regarding groups. Thus, on reservations of groups exceeding 10 persons, the providers of services reserve the right to impose a penalty of 25% on cancellations made up until 90 days before the estimated date of the start of the trip, and a penalty of 100% on cancellations received up until 45 days before the estimated date of the start of the trip or terms mentioned above.
PAYMENT TERMS:
Unless otherwise agreed in writing, all requested services must be paid in full and in advance following the instructions below. Personal checks are not accepted.
Bank Transfer, account number will be provided.
RESPONSABILITIES
In all travel arrangements Peru Surf Guides acts on behalf of and to the order of our customers, organising on their behalf and name the transport means, lodgings or other required tourist services, and we can thus not assume any responsibility for cases of accidents, losses, delays or interferences for reasons of force major or other acts that do not involve our responsibility, specially regarding programmes and schedules.